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1995 Essentials 20-23 require that accredited programs establish and use a system of program evaluation to continually assess the overall effectiveness of the program and to adjust the program accordingly. Results of such evaluations can serve as indicators of compliance with other Essentials, in particular those concerned with curriculum and evaluations (1995 Essential 12). Systematic review Essential 20 requires a "continuing system for periodically and systematically reviewing the effectiveness of the program. " A program must have documented evaluations, which may be sent to graduates, employers of graduates, students, faculty, advisory committee members and others. This documented system must be implemented so that the program receives regular feedback about the quality of students' educational experiences. Hence, a program must not only have a system for collecting data; the information must be used to make needed improvements in the program. External examination performance Essential 21 requires that performance on external certifying exams be "documented and considered in program evaluation. " Student pass rates on certifying exams, such as those administered by the ASCP or NCA, or pass rates on state licensure exams, can indicate curricular elements that need additional emphasis. For instance, if students consistently score low on the microbiology section of the ASCP certifying examination, this may indicate the need for a review course or for curricular changes in the microbiology area. Programs should examine both objectives and evaluations to ensure that there is the proper mix of higher taxonomic level objectives and evaluations. It is understood that low test scores are not always an indicator of needed curricular changes, for there are many factors that influence student performance. The Essentials set no numerical standards for student pass rates. Instead, the Essentials require that if pass rates are low, the program identifies reasons for the low pass rates and implements changes needed to increase the pass rates. Placement and graduation rates Essential 22 requires that placement rates, as well as graduation or program completion rates, be documented and analyzed in order to identify potential changes for the program. This requirement is new in the 1995 Essentials. Analysis of this information is required under the 1992 Reauthorization of the Higher Education Act. Again, NAACLS sets no numerical standards for these indicators, but a high rate of attrition in a program may indicate a need to look at recruitment practices or admissions policies. Low placement rates may indicate that the program needs to reorganize its curriculum or develop entry-level competencies that correspond to local employers' expectations. Similarly, low placement rates may indicate a depressed labor market or significant downsizing of health care facilities in the area. NAACLS does not set a minimum for either of these indicators. Programs are required to assess this information and revise the curriculum if needed. Adjustment of program elements Essential 23 requires that program evaluations be documented and that the results be "reflected in the curriculum and other elements of the program. " Programs must demonstrate that they have collected data regarding program success from the various communities of interest. Should a deleterious trend develop in the evaluations, programs must do all that is possible to improve the educational experience. For example, if program evaluations sent to recent graduates indicate that, at their current positions, they must use equipment not available in the program, the program may consider purchasing new equipment for the student laboratory, or finding a clinical experience for students where the equipment is available. These Essentials are established to encourage program improvement through ongoing self-analysis. The required evaluations assess separate elements of the program such as resources, curriculum and evaluations themselves. Results of program evaluation serve to identify the potential for problems within the program. Ms. Sanders is the former Vice Chairman and a current member of the Clinical Laboratory Sciences Programs Review Committee.
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