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Program directors and faculty members are responsible to determine both what students should learn and how that learning should be demonstrated. It is the program directors that must provide the leadership to communicate not only how those learning outcomes should be defined but also initiate the development of assessment tools that will ultimately measure the achievement of the outcomes. When the faculty become involved, they are more likely to buy into the process. Joint ownership will foster a feeling of accomplishment and pride rather than imposing punitive actions. As we begin to evaluate student learning, we need to collect evidence that learning has occurred. This assessment can be formative or summative. Formative assessment allows students to measure where they are in their progress toward mastery and make course corrections if necessary. This type of monitoring promotes self improvement. Its hallmark is feedback-from instructors, colleagues and even self. It is an ongoing effort to enhance the student's performance or a program's effectiveness. Summative assessment is often comparative-a measurement of progress that justifies a grade or ranking or of success in meeting a requirement. This type of assessment is not designed to provide any type of feedback during the course of instruction but it can also play a positive role in shaping courses and programs overtime. Another term that is applied to assessment is benchmarking or the establishment of a standard of excellence as a goal to be attained. Benchmarking techniques may be applied when two similar programs compare data from outcomes. Another type of benchmarking may occur if a program sets goals (benchmarks) for achievement in a specified time. As assessment tools are created, the evaluation of student learning can be accomplished through direct or indirect methods. If the evidence for student learning outcomes takes the form of products or performance, it is direct. Examples include pass rates on certification exams or supervisor ratings. Indirect methods imply that learning has occurred through means such as course evaluations, job placement or employer surveys. These methods provide either qualitative or quantitative data. Both forms of data provide important evidence of student learning outcomes. Laboratorians are familiar with quantitative data which consist of numerical evidence. Because numerical evidence is subject to statistical analysis, conclusions about course or program outcomes can be tested for reliability and validity. Quantitative data, therefore, make comparisons easier to evaluate. Qualitative data can be just as reliable, objective and valid as quantitative data. Moreover, it may provide insight about issues and concerns that are not easily assessable by other means. Consider, for example, the personal views expressed in an alumni survey. As program directors begin to involve faculty in the assessment of student learning outcomes, the use of multiple approaches should be encouraged. The worth of stating student learning outcomes for our professions, programs and courses has long been recognized. Students improve their achievement of learning outcomes when they know what is expected. Designing the appropriate assessment tools is our next challenge. It is only through evaluation of the evidence collected that programs will be able to prove accountability and strive for improvement.
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